Mr. Rooter Plumbing Irish Hills

Reviews about Mr. Rooter Plumbing Irish Hills

• Gimpdiggity

  Nov, 29 2018
  ★ ★ ★ ★ ★
  We had a well pump die on us, and after calling several other companies listed online we didn't get any calls back despite being assured that we would. We called Mr. Rooter and the repairman was here within 40 minutes. Quick!!!
  
  I'm not an expert on repairing things, but I am fairly handy at troubleshooting things. The worker listened to what I had done and actually paid attention, instead of just blowing me off. He took what I had told him I had checked and then double checked those things, then checked some things that I wouldn't have known to check. He determined that the pump itself had gone bad, and then showed me some readings on his multimeter that led him to determine this, explaining what they SHOULD be showing versus what they were showing.
  
  He then came inside and gave us a detailed estimate for what the cost would be to repair the pump, including a new pressure tank because our current tank was taking in some air. He scheduled the entire project for two days later, and they arrived about 9am that morning and were completely done by 1pm. Fast, friendly, courteous, and all around good service.
  
  Now, I can't attest to the overall cost comparison, because as I stated, not a single one of the other companies we contacted could be bothered to call us back. Two did the following day, but after nearly 24 hours without getting a call back I wouldn't have been interested in scheduling them to come out just to have them tell me my pump was bad and then schedule a time to replace it a week later. I do, however, feel that after talking to a few friends that have had well work done that the price we paid was right in the ballpark of what it should have been.
  
  Overall, I will be looking to Mr Rooter for all plumbing needs in the future. The fact that they not only actually responded, but had a guy here in less than an hour speaks volumes to me.
• Nolan Williams

  May, 07 2018
  ★ ★ ★ ★ ☆
  A bit expensive, but prompt and professional. Their quality of work has been good for everything that we've asked from them.

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